General terms of engagement
These terms apply to engagements with businesses. Last updated: September 2026.
§ 1 Scope
These terms apply to all services provided by Verpacto, a brand of Althera Group d.o.o., to businesses. Deviating terms of the client apply only if Verpacto agrees to them in writing.
§ 2 Services
Verpacto provides operational support in implementing Regulation (EU) 2025/40 (PPWR): assessment, documentation, supplier communication and updates. Scope and price are set out in the offer and price list. Verpacto owes diligent performance but no particular regulatory or commercial result.
§ 3 Client cooperation
The client provides all necessary information, samples, photos and supplier documents completely and truthfully and names a contact person. Verpacto may rely on the accuracy of this information. Delays caused by missing cooperation extend agreed deadlines accordingly.
§ 4 No legal advice
Verpacto does not provide legal advice. Legal responsibility for the packaging placed on the market, for signing the EU declarations of conformity and for all notifications to authorities and schemes remains with the client.
§ 5 Prices and payment
The prices of the offer or price list at the time of the order apply, net plus VAT. Packages 1 and 2: 50 % on order, 50 % on delivery. Package 3: monthly in advance. Invoices are payable within 14 days without deduction.
§ 6 Deadlines
Stated delivery times start once the completed questionnaire and the advance payment have been received. Supplier response times are outside Verpacto's control.
§ 7 Liability
Verpacto is liable without limitation only for intent and gross negligence and for injury to life, body or health. Otherwise liability per engagement is limited to the fee paid for it, for package 3 to the fees of the last 12 months. There is no liability for damage caused by incorrect information from the client or its suppliers, for decisions of authorities or for lost profit.
§ 8 Confidentiality and data protection
Verpacto treats all client documents confidentially and uses them only for the engagement. The client's suppliers are contacted only with the client's consent.
§ 9 Rights of use
After full payment the client may use the documents prepared without limitation for its own purposes. Verpacto's templates and methods remain its property.
§ 10 Termination
Package 3 can be cancelled with 30 days' notice to the end of a month. If the client terminates package 1 or 2 early, services rendered are charged pro rata, at least the advance payment.
§ 11 Final provisions
Slovenian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is Ljubljana. If any provision is invalid, the remaining provisions remain in effect.